To track your order, please visit our home page and scroll down to the section just above the footer. Here, you will find a "Track Your Order" section. Simply enter your tracking code in the provided field to view the status of your order.

For any assistance, our customer service team is available 24/7 to help you. You can reach us via the contact details provided on our "Contact Us" page. Our team of experts is committed to addressing your queries promptly and efficiently, ensuringally our concerns are resolved.

We prioritize your privacy and the security of your data. Our store utilizes advanced secure payment systems to safeguard your personal information and ensure a protected shopping experience. We are dedicated to maintaining the highest standards of privacy and data security.

Return Policy: At Nexus Agora, we are committed to your satisfaction. We offer a 30-day return policy, giving you a full month from the date you receive your item to request a return. For are turn to be eligible, the item must be in the same condition as when you received it-unworn or unused, with tags, and in its original packaging. Additionally, you must provide a receipt or proof of purchase. To initiate are turn, please contact us at support@nexusagora.store. Following your return request, we will provide you with the address to which you should send your return. Once your return is accepted, we will send you are turn shipping label and instructions on how to send your package. Please note that the are items returned without a prior request of return will not be accepted. Exchange Policy:To exchange an item, we suggest you first return the original item. After we have accepted your return, you are free to make a separate purchase for the new item. This is the quickest way to get the product you want

Your order will be processed and dispatched within 3 business days.

We accept a wide range of payment methods for your convenience, including:
-Mastercard
-Visa
-DebitCards
-GooglePay
-PayPal
-ApplePay
-MetaPay
This list is not exhaustive, and we are always working to include more options to facilitate your shopping experience. Feel free to reachout to us for any payment-related inquiries.